Privacy Policy

Last updated: August 2026

Scootexpat ("Scootexpat", "we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit scootexpat.com or use our relocation and property services.

1. About Us

Scootexpat is a relocation service operating under two legal entities, in China and France.

深圳市舒迁国际信息服务有限公司 (Unified Social Credit Code: 91440300MAKL8TM729). Registered as a foreign-invested company in Shenzhen, People's Republic of China

Trade name "Scootexpat" (SIRET: 90151473700047). Registered as a Entreprise Individuelle in Paris, France

2. Information We Collect

We collect the following information:

Full name, email address, phone number, nationality
Relocation preferences (destination, budget, accommodation type, arrival date)
Payment and billing information (processed securely via Wise/Stripe)
Messages and communications with our team
Marketing and communication content

3. How We Use Your Information

We use your information to:

Provide relocation services and match you with suitable properties
Process payments and issue invoices
Communicate regarding your enquiries or bookings
Improve our website and services
Comply with legal and regulatory obligations
Create marketing and communication for promotion

4. Sharing Your Information

We may share your data with:

Property partners and service providers (only what is necessary for your request)
Payment processors (Wise, for secure transactions)
Analytics providers (anonymised data only)
Legal authorities, when required by law

We do not sell your personal information.

5. Your Rights

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Transfer your data
Withdraw consent at any time

To exercise your rights, contact contacts@scootexpat.com.
We will respond within 30 days.

6. Cookies

We use essential cookies for website functionality and optional analytics cookies. You can manage cookies through your browser settings.

7. Changes to This Policy

We may update this policy from time to time.

8. Contact

For any privacy-related questions:

Scootexpat
Email: contacts@scootexpat.com
WhatsApp: +852 7094 3538